post('auth/login', [AuthController::class, 'login']); Route::middleware(['web', 'throttle:60,1'])->get('auth/me', [AuthController::class, 'me']); Route::middleware(['web'])->get('settings/public', [SettingController::class, 'public']); Route::middleware('throttle:120,1')->get('media/avatars/{filename}', [MediaController::class, 'avatar']) ->where('filename', '[A-Za-z0-9_-]+\.(?:jpe?g|png|webp)'); Route::middleware('throttle:120,1')->post('voip/webhook', VoipWebhookController::class); // Authenticated Route::middleware(['web', 'auth:sanctum'])->group(function () { Route::post('auth/logout', [AuthController::class, 'logout']); Route::post('auth/profile', [AuthController::class, 'updateProfile']); Route::middleware('role:agent')->prefix('agent/mobile')->group(function () { Route::get('bootstrap', [AgentMobileController::class, 'bootstrap']); Route::get('dashboard', [AgentMobileController::class, 'dashboard']); Route::get('call-queue', [AgentMobileController::class, 'callQueue']); Route::get('leads', [AgentMobileController::class, 'leads']); Route::get('leads/{lead}', [AgentMobileController::class, 'lead']); Route::get('follow-ups', [AgentMobileController::class, 'followUps']); Route::post('calls', [AgentMobileController::class, 'startCall']); Route::post('call-results', [AgentMobileController::class, 'callResult']); Route::post('follow-ups', [AgentMobileController::class, 'storeFollowUp']); Route::post('new-contact', [AgentMobileController::class, 'newContact']); Route::post('preferred-view', [AgentMobileController::class, 'preferredView']); }); Route::get('lead-statuses', [LeadStatusController::class, 'index']); Route::get('pipeline-stages', [PipelineStageController::class, 'index']); Route::get('agents', [UserController::class, 'agents']); Route::get('users/assignable', [UserController::class, 'assignable']); Route::get('users/referral-targets', [UserController::class, 'referralTargets']); Route::get('import/template', [ImportController::class, 'template'])->middleware('throttle:20,1'); Route::middleware(['role:admin|agent', 'throttle:10,1'])->group(function () { Route::post('import/upload', [ImportController::class, 'upload']); Route::post('import/confirm', [ImportController::class, 'confirm']); }); // Users (admin) Route::middleware('role:admin')->group(function () { Route::apiResource('users', UserController::class); Route::patch('users/{user}/toggle-active', [UserController::class, 'toggleActive']); Route::post('users/{user}/assign-role', [UserController::class, 'assignRole']); Route::post('users/{user}/assign-team', [UserController::class, 'assignTeam']); Route::apiResource('roles', RoleController::class); Route::post('roles/{role}/sync-permissions', [RoleController::class, 'syncPermissions']); Route::get('permissions', [RoleController::class, 'permissions']); Route::apiResource('lead-statuses', LeadStatusController::class); Route::post('lead-statuses/reorder', [LeadStatusController::class, 'reorder']); Route::apiResource('lost-reasons', LostReasonController::class)->except(['show']); Route::apiResource('pipeline-stages', PipelineStageController::class)->only(['store', 'update', 'destroy']); Route::post('import/{batch}/rollback', [ImportController::class, 'rollback']); Route::get('import-batches', [ImportController::class, 'index']); Route::get('activity-logs', [ActivityLogController::class, 'index']); Route::get('settings', [SettingController::class, 'index']); Route::put('settings', [SettingController::class, 'update']); Route::post('settings/voip/test', [SettingController::class, 'testVoip']); Route::post('settings/voip/test-call', [SettingController::class, 'testVoipCall']); }); // Leads Route::get('leads/next', [LeadController::class, 'nextLead']); Route::get('leads/funnel', [LeadController::class, 'funnel']); Route::get('leads/export', [LeadController::class, 'export'])->middleware('throttle:5,1'); Route::delete('leads/bulk-delete', [LeadController::class, 'bulkDestroy']); Route::post('leads/{lead}/contacts', [ContactController::class, 'store']); Route::patch('contacts/{contact}/primary', [ContactController::class, 'setPrimary']); Route::apiResource('leads', LeadController::class); Route::post('leads/{lead}/refer', [AssignmentController::class, 'refer']); // Invoices Route::get('invoices', [InvoiceController::class, 'index']); Route::get('invoices-summary', [InvoiceController::class, 'summary']); Route::get('invoices/{invoice}', [InvoiceController::class, 'show']); Route::get('invoices/{invoice}/word', [InvoiceController::class, 'word']); Route::post('leads/{lead}/invoice', [InvoiceController::class, 'fromLead']); Route::put('invoices/{invoice}', [InvoiceController::class, 'update']); Route::post('invoices/{invoice}/issue', [InvoiceController::class, 'issue']); Route::post('invoices/{invoice}/approve', [InvoiceController::class, 'approve']); Route::post('invoices/{invoice}/reject', [InvoiceController::class, 'reject']); Route::post('invoices/{invoice}/void', [InvoiceController::class, 'void']); Route::get('invoice-templates', [InvoiceController::class, 'templates']); Route::post('invoice-templates', [InvoiceController::class, 'storeTemplate']); Route::put('invoice-templates/{invoiceTemplate}', [InvoiceController::class, 'updateTemplate']); Route::delete('invoice-templates/{invoiceTemplate}', [InvoiceController::class, 'destroyTemplate']); Route::post('invoice-templates/{invoiceTemplate}/background', [InvoiceController::class, 'uploadTemplateBackground']); Route::delete('invoice-templates/{invoiceTemplate}/background', [InvoiceController::class, 'deleteTemplateBackground']); Route::get('invoice-templates/{invoiceTemplate}/background', [InvoiceController::class, 'templateBackground']); Route::get('invoice-template-fields', [InvoiceController::class, 'fieldCatalog']); // Core CRM Route::apiResource('companies', CompanyController::class); Route::post('companies/{company}/merge', [CompanyController::class, 'merge']); Route::apiResource('deals', DealController::class); Route::get('pipelines', [PipelineController::class, 'index']); Route::post('pipelines', [PipelineController::class, 'store']); Route::get('pipelines/{pipeline}/board', [PipelineController::class, 'board']); Route::patch('deals/{deal}/stage', [PipelineController::class, 'move']); Route::get('global-search', [WorkspaceController::class, 'search'])->middleware('throttle:60,1'); Route::get('saved-views', [WorkspaceController::class, 'savedViews']); Route::post('saved-views', [WorkspaceController::class, 'storeSavedView']); Route::delete('saved-views/{savedView}', [WorkspaceController::class, 'deleteSavedView']); Route::get('workspace-preferences', [WorkspaceController::class, 'preferences']); Route::put('workspace-preferences', [WorkspaceController::class, 'updatePreferences']); Route::post('leads/bulk-score', [IntelligenceController::class, 'bulkScore']); Route::post('leads/{lead}/score', [IntelligenceController::class, 'scoreLead']); Route::get('sla-rules', [IntelligenceController::class, 'slaRules']); Route::post('sla-rules', [IntelligenceController::class, 'storeSlaRule']); Route::get('sla-breaches', [IntelligenceController::class, 'breaches']); Route::post('sla/detect', [IntelligenceController::class, 'detect']); Route::patch('sla-breaches/{slaBreach}/resolve', [IntelligenceController::class, 'resolve']); Route::get('automations', [ConfigurationController::class, 'automations']); Route::post('automations', [ConfigurationController::class, 'storeAutomation']); Route::post('automations/{automationRule}/run', [ConfigurationController::class, 'runAutomation']); Route::get('automation-runs', [ConfigurationController::class, 'automationRuns']); Route::get('custom-fields', [ConfigurationController::class, 'customFields']); Route::post('custom-fields', [ConfigurationController::class, 'storeCustomField']); Route::get('custom-field-values/{entityType}/{entityId}', [ConfigurationController::class, 'values']); Route::put('custom-field-values/{entityType}/{entityId}', [ConfigurationController::class, 'updateValues']); Route::apiResource('products', ProductController::class); Route::get('contacts', [ContactController::class, 'index']); Route::post('contacts', [ContactController::class, 'storeStandalone']); Route::put('contacts/{contact}', [ContactController::class, 'update']); Route::delete('contacts/{contact}', [ContactController::class, 'destroy']); Route::post('notes', [NoteController::class, 'store']); Route::get('calls/{call}/notes', [NoteController::class, 'callIndex']); Route::post('calls/{call}/notes', [NoteController::class, 'callStore']); Route::patch('notes/{note}', [NoteController::class, 'update']); Route::delete('notes/{note}', [NoteController::class, 'destroy']); Route::post('notes/{note}/pin', [NoteController::class, 'pin']); Route::post('notes/{note}/unpin', [NoteController::class, 'unpin']); Route::get('timeline', [TimelineController::class, 'index']); Route::get('attachments', [AttachmentController::class, 'index']); Route::post('attachments', [AttachmentController::class, 'store']); Route::get('attachments/{attachment}/download', [AttachmentController::class, 'download']); Route::delete('attachments/{attachment}', [AttachmentController::class, 'destroy']); Route::post('duplicates/check', [DuplicateController::class, 'check']); // Assignments Route::middleware('role:admin|supervisor')->prefix('assignments')->group(function () { Route::post('assign', [AssignmentController::class, 'assign']); Route::post('bulk-assign', [AssignmentController::class, 'bulkAssign']); Route::post('round-robin', [AssignmentController::class, 'roundRobin']); Route::post('reassign', [AssignmentController::class, 'reassign']); Route::post('{lead}/return-to-pool', [AssignmentController::class, 'returnToPool']); }); // Campaigns Route::apiResource('campaigns', CampaignController::class); // Calls Route::get('call-results', [CallController::class, 'results']); Route::get('calls', [CallController::class, 'index']); Route::post('calls', [CallController::class, 'store']); Route::post('calls/manual-result', [CallController::class, 'manualResult']); Route::get('calls/{call}', [CallController::class, 'show']); Route::post('calls/register-result', [CallController::class, 'registerResult']); // Follow-ups Route::get('follow-ups/today', [FollowUpController::class, 'today']); Route::get('follow-ups/overdue', [FollowUpController::class, 'overdue']); Route::patch('follow-ups/{followUp}/mark-done', [FollowUpController::class, 'markDone']); Route::apiResource('follow-ups', FollowUpController::class)->only(['index', 'store', 'show', 'update', 'destroy']); // Tasks Route::post('tasks/bulk-assign', [TaskController::class, 'bulkAssign']); Route::post('tasks/bulk-complete', [TaskController::class, 'bulkComplete']); Route::post('tasks/{task}/assign', [TaskController::class, 'assign']); Route::post('tasks/{task}/start', [TaskController::class, 'start']); Route::post('tasks/{task}/complete', [TaskController::class, 'complete']); Route::post('tasks/{task}/reopen', [TaskController::class, 'reopen']); Route::post('tasks/{task}/cancel', [TaskController::class, 'cancel']); Route::apiResource('tasks', TaskController::class); Route::get('calendar/events', [CalendarController::class, 'index']); // Pipeline Route::put('pipeline/{pipelineStage}/lead/{lead}', [PipelineStageController::class, 'updateLeadStage']); // Dashboards Route::get('dashboard/admin', [DashboardController::class, 'admin'])->middleware('permission:view_admin_dashboard'); Route::get('dashboard/supervisor', [DashboardController::class, 'supervisor'])->middleware('permission:view_supervisor_dashboard'); Route::get('dashboard/agent', [DashboardController::class, 'agent'])->middleware('permission:view_agent_dashboard'); // Reports Route::middleware('throttle:30,1')->group(function () { Route::get('reports/kpi', [ReportController::class, 'kpi']); Route::get('reports/agent-performance', [ReportController::class, 'agentPerformance']); Route::get('reports/team-performance', [ReportController::class, 'teamPerformance']); Route::get('reports/campaign/{campaign}', [ReportController::class, 'campaignReport']); Route::get('reports/conversion', [ReportController::class, 'conversionReport']); Route::get('reports/call', [ReportController::class, 'callReport']); Route::get('reports/follow-up', [ReportController::class, 'followUpReport']); Route::get('reports/lost-reasons', [ReportController::class, 'lostReasonReport']); Route::get('reports/source-performance', [ReportController::class, 'sourcePerformance']); Route::get('reports/duplicates', [ReportController::class, 'duplicateLeads']); Route::get('reports/import-quality', [ReportController::class, 'importQuality']); Route::get('reports/call-quality', [ReportController::class, 'callQuality']); Route::get('reports/best-contact-time', [ReportController::class, 'bestContactTime']); Route::get('reports/operations', [ReportController::class, 'operations']); Route::get('reports/export/excel', [ReportController::class, 'exportExcel'])->middleware('throttle:5,1'); }); // Scripts Route::apiResource('scripts', ScriptController::class); // Quality Reviews Route::apiResource('quality-reviews', QualityReviewController::class)->only(['index', 'store', 'show', 'update']); Route::post('quality-reviews/{qualityReview}/acknowledge', [QualityReviewController::class, 'acknowledge']); // Notifications Route::get('notifications', [NotificationController::class, 'index']); Route::patch('notifications/read-all', [NotificationController::class, 'markAllRead']); Route::patch('notifications/{notification}/read', [NotificationController::class, 'markRead']); Route::patch('notifications/{notification}/archive', [NotificationController::class, 'archive']); Route::delete('notifications/{notification}', [NotificationController::class, 'destroy']); Route::get('notifications/unread-count', [NotificationController::class, 'unreadCount']); });