<?php

namespace Tests\Feature;

use App\Models\Contact;
use App\Models\ContactPhone;
use App\Models\ContactRelation;
use App\Models\FollowUp;
use App\Models\Lead;
use App\Models\LeadStatus;
use App\Models\PipelineStage;
use App\Models\Setting;
use App\Models\User;
use Illuminate\Foundation\Testing\RefreshDatabase;
use Spatie\Permission\Models\Role;
use Tests\TestCase;

class AgentMobileTest extends TestCase
{
    use RefreshDatabase;

    public function test_agent_can_open_mobile_dashboard_and_queue(): void
    {
        $agent = $this->makeUserWithRole('agent');
        $lead = $this->makeLead($agent, [
            'priority' => 9,
            'next_follow_up_at' => now()->subHour(),
        ]);
        $this->makePrimaryContact($lead, '09120001122');
        FollowUp::create([
            'lead_id' => $lead->id,
            'user_id' => $agent->id,
            'scheduled_at' => now()->subHour(),
            'status' => 'pending',
        ]);

        $response = $this->actingAs($agent)
            ->getJson('/api/agent/mobile/dashboard')
            ->assertOk()
            ->assertJsonPath('data.stats.leads_needing_action', 1)
            ->assertJsonPath('data.suggested_call.id', $lead->id);
        $this->assertStringContainsString('no-store', $response->headers->get('Cache-Control'));

        $this->actingAs($agent)
            ->getJson('/api/agent/mobile/call-queue')
            ->assertOk()
            ->assertJsonPath('data.0.id', $lead->id)
            ->assertJsonMissing(['phone' => '09120001122']);
    }

    public function test_mobile_leads_are_scoped_to_logged_in_agent(): void
    {
        $agent = $this->makeUserWithRole('agent');
        $otherAgent = $this->makeUserWithRole('agent');
        $ownLead = $this->makeLead($agent, ['first_name' => 'Own']);
        $otherLead = $this->makeLead($otherAgent, ['first_name' => 'Other']);

        $this->actingAs($agent)
            ->getJson('/api/agent/mobile/leads')
            ->assertOk()
            ->assertJsonFragment(['id' => $ownLead->id])
            ->assertJsonMissing(['id' => $otherLead->id]);

        $this->actingAs($agent)
            ->getJson("/api/agent/mobile/leads/{$otherLead->id}")
            ->assertForbidden();
    }

    public function test_non_agent_cannot_access_mobile_agent_endpoints(): void
    {
        $supervisor = $this->makeUserWithRole('supervisor');

        $this->actingAs($supervisor)
            ->getJson('/api/agent/mobile/dashboard')
            ->assertForbidden();
    }

    public function test_mobile_lead_detail_does_not_expose_phone_numbers(): void
    {
        $agent = $this->makeUserWithRole('agent');
        $lead = $this->makeLead($agent, [
            'phone' => '09123334455',
            'phone_secondary' => '02199887766',
        ]);
        $this->makePrimaryContact($lead, '09123334455');

        $response = $this->actingAs($agent)
            ->getJson("/api/agent/mobile/leads/{$lead->id}")
            ->assertOk();

        $content = $response->getContent();

        $this->assertStringNotContainsString('09123334455', $content);
        $this->assertStringNotContainsString('02199887766', $content);
    }

    public function test_mobile_start_call_uses_secure_endpoint_without_exposing_phone(): void
    {
        $agent = $this->makeUserWithRole('agent');
        $lead = $this->makeLead($agent);
        $contact = $this->makePrimaryContact($lead, '09124445566');
        $phone = $contact->phones()->first();

        $response = $this->actingAs($agent)
            ->postJson('/api/agent/mobile/calls', [
                'lead_id' => $lead->id,
                'contact_phone_id' => $phone->id,
            ])
            ->assertCreated()
            ->assertJsonPath('data.contact_phone_id', $phone->id);

        $this->assertStringNotContainsString('09124445566', $response->getContent());
        $response->assertJsonMissingPath('data.recording_url');
        $response->assertJsonMissingPath('data.provider_call_id');
    }

    public function test_ami_call_requires_agent_extension(): void
    {
        Setting::updateOrCreate(['key' => 'voip_provider'], ['value' => 'ami', 'group' => 'voip', 'type' => 'string']);

        $agent = $this->makeUserWithRole('agent');
        $lead = $this->makeLead($agent);
        $contact = $this->makePrimaryContact($lead, '09124445566');
        $phone = $contact->phones()->first();

        $this->actingAs($agent)
            ->postJson('/api/agent/mobile/calls', [
                'lead_id' => $lead->id,
                'contact_phone_id' => $phone->id,
            ])
            ->assertUnprocessable()
            ->assertJsonPath('message', 'شماره داخلی برای این کاربر ثبت نشده است.');

        $this->assertDatabaseMissing('calls', [
            'lead_id' => $lead->id,
            'user_id' => $agent->id,
        ]);
    }

    public function test_mobile_call_result_creates_follow_up_new_contact_and_primary_change(): void
    {
        $agent = $this->makeUserWithRole('agent');
        $lead = $this->makeLead($agent);
        $contact = $this->makePrimaryContact($lead, '09127778899');
        $phone = $contact->phones()->first();

        $callId = $this->actingAs($agent)
            ->postJson('/api/agent/mobile/calls', [
                'lead_id' => $lead->id,
                'contact_phone_id' => $phone->id,
            ])
            ->json('data.call_id');

        $followUpAt = now()->addDay()->setSecond(0)->toIso8601String();

        $this->actingAs($agent)
            ->postJson('/api/agent/mobile/call-results', [
                'call_id' => $callId,
                'result' => 'معرفی شماره جدید',
                'notes' => 'با مخاطب جدید هماهنگ شود',
                'referral' => [
                    'name' => 'خانم محمدی',
                    'phone' => '09121110000',
                    'role' => 'مدیر خرید',
                    'relation_description' => 'همکار تصمیم‌گیرنده',
                    'make_primary' => true,
                    'next_follow_up_at' => $followUpAt,
                ],
            ])
            ->assertOk()
            ->assertJsonPath('message', 'نتیجه تماس ثبت شد');

        $this->assertDatabaseHas('calls', [
            'id' => $callId,
            'result' => 'معرفی شماره جدید',
            'user_id' => $agent->id,
        ]);
        $this->assertDatabaseHas('follow_ups', [
            'lead_id' => $lead->id,
            'user_id' => $agent->id,
            'call_id' => $callId,
            'status' => 'pending',
        ]);
        $this->assertDatabaseHas('contacts', [
            'lead_id' => $lead->id,
            'name' => 'خانم محمدی',
            'is_primary' => true,
        ]);
        $this->assertDatabaseHas('contact_phones', [
            'phone' => '09121110000',
            'status' => 'active',
        ]);
        $this->assertSame(1, ContactRelation::where('lead_id', $lead->id)->where('from_contact_id', $contact->id)->count());
        $this->assertFalse($contact->fresh()->is_primary);
    }

    private function makeUserWithRole(string $roleName): User
    {
        $role = Role::firstOrCreate(['name' => $roleName, 'guard_name' => 'web']);
        $user = User::factory()->create(['is_active' => true]);
        $user->assignRole($role);

        return $user;
    }

    private function makeLead(User $agent, array $attributes = []): Lead
    {
        $status = LeadStatus::firstOrCreate(
            ['name' => 'در جریان'],
            ['color' => '#2563EB', 'sort_order' => 0, 'is_default' => true]
        );
        $stage = PipelineStage::firstOrCreate(
            ['name' => 'در انتظار تماس'],
            ['color' => '#6366F1', 'sort_order' => 1, 'is_default' => false]
        );

        return Lead::create(array_merge([
            'company' => 'Acme',
            'first_name' => 'Ali',
            'last_name' => 'Karimi',
            'phone' => '02111112222',
            'assigned_to' => $agent->id,
            'is_unassigned' => false,
            'lead_status_id' => $status->id,
            'pipeline_stage_id' => $stage->id,
        ], $attributes));
    }

    private function makePrimaryContact(Lead $lead, string $phone): Contact
    {
        $contact = Contact::create([
            'lead_id' => $lead->id,
            'name' => 'آقای رضایی',
            'role' => 'مسئول خرید',
            'status' => 'active',
            'is_primary' => true,
            'primary_reason' => 'مخاطب اصلی',
            'created_by' => $lead->assigned_to,
        ]);

        ContactPhone::create([
            'contact_id' => $contact->id,
            'phone' => $phone,
            'type' => 'mobile',
            'status' => 'active',
        ]);

        return $contact;
    }
}