<?php

namespace App\Http\Controllers\Api;

use App\Http\Controllers\Controller;
use App\Models\QualityReview;
use App\Services\ActivityLogger;
use Illuminate\Http\JsonResponse;
use Illuminate\Http\Request;

class QualityReviewController extends Controller
{
    public function index(Request $request): JsonResponse
    {
        $user = auth()->user();
        $query = QualityReview::with('call:id,lead_id,created_at', 'agent:id,name', 'reviewer:id,name');

        if ($user->hasRole('agent')) {
            $query->where('agent_id', $user->id);
        } elseif ($user->hasRole('supervisor')) {
            $teamIds = $user->teams->pluck('id')->toArray();
            $agentIds = \App\Models\Team::whereIn('id', $teamIds)->with('members')->get()->pluck('members.*.id')->flatten();
            $query->whereIn('agent_id', $agentIds);
        }

        return response()->json($query->orderBy('created_at', 'desc')->paginate($request->per_page ?? 15));
    }

    public function store(Request $request): JsonResponse
    {
        $validated = $request->validate([
            'call_id' => 'required|exists:calls,id',
            'agent_id' => 'required|exists:users,id',
            'greeting_score' => 'required|integer|min:0|max:100',
            'product_intro_score' => 'required|integer|min:0|max:100',
            'needs_discovery_score' => 'required|integer|min:0|max:100',
            'objection_handling_score' => 'required|integer|min:0|max:100',
            'closing_score' => 'required|integer|min:0|max:100',
            'crm_accuracy_score' => 'required|integer|min:0|max:100',
            'follow_up_quality_score' => 'required|integer|min:0|max:100',
            'feedback' => 'nullable|string',
            'tag' => 'nullable|string|max:30',
        ]);

        $validated['reviewer_id'] = auth()->id();
        $validated['overall_score'] = (int) round(collect([
            $validated['greeting_score'], $validated['product_intro_score'],
            $validated['needs_discovery_score'], $validated['objection_handling_score'],
            $validated['closing_score'], $validated['crm_accuracy_score'],
            $validated['follow_up_quality_score'],
        ])->avg());

        $review = QualityReview::create($validated);

        ActivityLogger::log('quality_review_created', "Quality review for agent {$validated['agent_id']} created", $review);

        return response()->json($review->load('agent:id,name', 'reviewer:id,name'), 201);
    }

    public function show(QualityReview $qualityReview): JsonResponse
    {
        return response()->json($qualityReview->load('call.lead', 'agent', 'reviewer'));
    }

    public function update(Request $request, QualityReview $qualityReview): JsonResponse
    {
        $validated = $request->validate([
            'feedback' => 'nullable|string',
            'tag' => 'nullable|string|max:30',
            'is_shared_with_agent' => 'nullable|boolean',
        ]);

        $qualityReview->update($validated);

        return response()->json($qualityReview);
    }
}