<?php

namespace App\Policies;

use App\Models\Call;
use App\Models\QualityReview;
use App\Models\User;
use App\Support\AccessControl;

class QualityReviewPolicy
{
    public function before(User $user): ?bool
    {
        return $user->hasRole('admin') ? true : null;
    }

    public function viewAny(User $user): bool
    {
        return $user->can('view_quality_reviews');
    }

    public function view(User $user, QualityReview $review): bool
    {
        if ($user->hasRole('agent')) {
            return $review->agent_id === $user->id && $review->is_shared_with_agent;
        }

        return $user->can('view_quality_reviews')
            && AccessControl::canAccessCall($user, $review->call);
    }

    public function create(User $user, Call $call): bool
    {
        return $user->hasRole('supervisor')
            && $user->can('create_quality_reviews')
            && AccessControl::canAccessCall($user, $call);
    }

    public function update(User $user, QualityReview $review): bool
    {
        return $user->hasRole('supervisor')
            && $user->can('create_quality_reviews')
            && $review->reviewer_id === $user->id
            && AccessControl::canAccessCall($user, $review->call);
    }
}